Statement regarding the coronavirus

INFORMATION 
on tenant consultation services and our service providers

Dear tenants,
Dear sir/madam,

You have no doubt been following the development of the corona pandemic, the recommendations from the German Ministry of Health and the measures taken by the Berlin Senate to reduce the danger of virus infection.

We too are taking precautions to exclude all avoidable risk of you or our members of staff getting ill. For this reason we have decided to suspend the service system that was available in recent weeks both at our Hallesches Ufer offices and at the service centres and facility management offices on site.

Having again reviewed the current situation we now wish to change our service system as follows until further notice: As from 2 June the staff responsible for you will again be at your service in urgent cases and only after prior arrangement of a date and time, at our Hallesches Ufer offices and at the service centres and facility management offices on site.

You can continue to reach the Bereich Wohnen tenant service for residential issues by phone round the clock at our hotline 030 25441-888 or via the email addresses known to you.

The tenant services of Berlinovo Apartment GmbH can be reached via the telephone numbers and email addresses known to you. For letting enquiries please use the hotline 030 25441 333 or send an email to apartment@berlinovo.de. Alternatively, you can make a booking request directly on our website www.berlinovo.de. You can contact the facility manager of the apartment buildings on the usual telephone numbers.

In this way we shall be able to avoid risky meetings of numerous people in confined spaces. Thank you for your understanding.

Impact on our service providers

The current coronavirus pandemic is also having an impact on the services offered by our service providers. Check the websites of our service providers regularly for changes or possible restrictions.

Stay healthy!

Warm regards
Berlinovo Immobilien Gesellschaft mbH