Mieterservice: Wir sind für Sie da!
We are all ears to you at any time: You can reach our tenant hotline 24 hours a day - also on Sundays and public holidays. Our service staff is looking forward to your call and ready to assist you in any matter, such as repairs, confirmation letters, utility bills, or any other request.
24-hour Tenant Hotline: +49 30 25441-888
Note: Please have your tenant ID at hand when you intend to call us as this will help us providing smooth and efficient service. Thanks!
Alternatively, you can also get in touch with us via the tenant contact form.
Tenant Support: Reliable and straightforward!
Help and advice for tenants renting through berlinovo. You can visit our support centres personally during consultation hours.
Click here for contact information and office hours of our FAIRpoints in Berlin.
Information and Advice Booklets
Tenants may download our information and advice booklets provided below.